Where can I install artificial grass?
Your artificial grass can be laid on hard surfaces and can be easily installed to replace your existing lawn. Hard surfaces that are common for laying artificial grass can include roof terraces, play areas, outside offices, around caravans, pathways, driveways, balconies and commercial areas; all provided that drainage is good. When replacing an existing lawn with your artificial grass, please make sure the ground is prepared suitably beforehand.
Can I order a 2m and a 4m piece of the same grass?
We would advise against ordering two different widths of the same grass if they are for the same area. Different rolls of artificial grass can differ slightly in colour variation. We do advise you to order the same widths for all pieces in this situation as this will limit the colour variation of the pile.
Can artificial grass be fitted over decking?
Artificial grass can be fitted over a wide range of surfaces. See our DIY installation page for further details. When fitting over decking, a soft foam underlay is best to use prior to fitting.
How do I clean artificial grass?
Cleaning your artificial grass from Grass Direct is as simple as a quick rinse. We recommend the use of our specially formulated artificial grass cleaners in order to clean thoroughly and get rid of stubborn stains when combined with a garden hose or even a good rainfall.
Is artificial grass suitable for pets?
Yes, Grass Direct artificial lawns are ideal for dogs and cats to play on. All of our products can be easily cleaned using a garden hose, warm water and mild detergent, or even with a good rainfall. Our artificial grass is very durable and manufactured to stand the test of time.
Is artificial grass safe for children?
All of our artificial grasses are safe for children to play on just as if it were your normal garden area. We recommend choosing an artificial grass with a high softness rating as these grasses have been tried and tested to be soft and well cushioning.
We would advise that for artificial grasses laid in public or commercial areas that cater for children; such as play centres, play warehouses etc - correct shockpad/underlay must be installed to accommodate any fall heights.
What about pile direction?
With the majority of fake grass products you should always consider which way you want to lay the grass when received. The artificial lawn will look slightly lighter from one direction and darker from another, so it’s important to decide which way your lawn will face before it is fitted. When you receive your artificial grass from Grass Direct, it’s always best to roll it out slightly in all directions to see which you prefer.
Different rolls of Artificial Grass can differ slightly in colour variation. If you are ordering two or more pieces of Artificial Grass that will be joined together please inform us upon placing your order so we can make every effort to ensure cuts are taken from the same roll where possible. (This is not a guaranteed service and we cannot be held responsible for slight colour variation which occurs as a result of cuts being taken from different rolls.) We do advise you to order the same widths for all pieces in this situation as this will limit the colour variation.
Be sure when placing & joining two or more pieces together, that the pile direction runs in the same direction. Always check before fully fitting two pieces together by taking a step back and checking the pile runs in the same direction. Never try to fit your grass at different angles as this will highlight the join and may cause colour variation between the pieces.
What about the maintenance of my artificial grass?
Grass Direct artificial grass is very easy to maintain. Nothing more than a quick brush to remove debris such as leaves, twigs and seeds; and your artificial grass will continue to look fantastic all year round. Not only that, but brushing also helps to keep that natural looking Grass pile without the hassle of mowing, weeding and watering.
If you need to clean your grass, cleaning your artificial grass from Grass Direct is as simple as a quick rinse. We recommend the use of our specially formulated artificial grass cleaners in order to clean thoroughly and get rid of stubborn stains when combined with a garden hose or even a good rainfall.
Will weeds grow up through my new lawn?
To protect against weeds, we recommend that you apply weed killer to the area prior to fitting our weed suppressant membrane. This combination should provide you with the perfect defence against weeds.
Do you offer a fitting service?
Fitting is now available, please get in touch with your local store. For more information, click here.
How much artificial grass do I need?
The best way to work out the area you need when looking to buy artificial grass, is to draw an accurate plan on squared graph paper if you have some available. Simply measure the width and length of your area, at the largest point, taking into account any extra areas you may need to cover if your garden isn’t square or rectangular in size.
If worked out accurately, you may then be able to calculate exactly how much artificial grass you would need to cover your garden area, but if in doubt, the simplest method is to multiply those two largest dimensions in order to get your covering area. Always try to work in metres rather than feet and inches, but for reference the majority of products available from Grass Direct are found in 2m (6ft 6’’) & 4m (13ft) widths.
Please bear in mind that based on these widths, you may need two or more cuts in order to cover your desired area with artificial grass. Should you need two or more cuts, feel free to check our DIY installation guide for further detail on how to successfully join the two pieces for a seamless finish. Note that if you have more than one cut in multiple widths, you may experience slight colour variation - because of this, we recommend you stick to the same widths, even if it means more wastage
What about drainage?
No need to worry when buying artificial grass from Grass Direct. The majority of our ranges have porous backing and will drain sufficiently provided the area beneath has good drainage.
Will my artificial grass fade in the sun?
Our artificial grasses are fully UV stabilized and carry a minimum guarantee of 5 years against fading from sun exposure, meaning your grass will stay green all year round! However, as our outdoor carpets are made from different materials, they are prone to gradually fading from sunlight
Is laying artificial grass a DIY process?
Artificial grass is quite simple to lay and this can be a very cost-effective solution compared with hiring a local landscaper. If you’re at all unsure, then feel free to contact us for further advice, or check out our DIY installation guide which gives you a step by step guide to fitting an artificial lawn on almost any suitable surface.
Can I become a recommended contractor/installer
We are always looking to expand our range of recommended fitters and installers. Please feel free to contact us with any queries you may have and we can discuss a range of opportunities with you.